Privacy Policy

ELLA & GLO, as owner of several domain names containing ELLA & GLO trademarks, including but not limited to the ones at the address www.ellaglo.com (including all sub-domains) (hereinafter referred to collectively as the “Site”), uses the Site not only to inform you about its products and business but also to collect and process personal data when you visit the Site and make use of its services and functionalities.

This Privacy Policy applies each time you visit the Site whether browsing or using its services and functionalities; therefore by visiting and using the Site you accept and consent to the processing of your data as described in this Privacy Policy.

ELLA & GLO respects your privacy and understands the importance of protecting your personally identifiable information. This privacy statement identifies and describes the types of personally identifiable information we may collect from you when you visit the Site, how we use this information, when we share this information with third parties, and how we protect this information.

DATA CONTROLLER

The Data Controller is ELLA & GLO.

DATA COLLECTION

ELLA & GLO collects personal data directly from you when you (i) visit the Site (ii) interact with the Site functionalities or (iii) request services provided by the Site (i.e make a purchase). ELLA & GLO may combine the information directly provided by you online with the information received by you offline for the purposes defined below.

NATURE AND TYPE OF DATA, COLLECTED AND PROCESSED

SURFING DATA

Our processing programs required to run the Site, logs certain data automatically and inevitably (whenever Internet protocols are used) which may, in combination with other information, enable you to be identified. Examples of surfing data that ELLA & GLO may collect include the date and the time of each visit to the Site, the originating IP address, the pages viewed, sections or images of the Site requested.

Such Information will be used with the sole aim of obtaining statistical information regarding the use of the Site and to verify that it is operating correctly.

ELLA & GLO will not collect surfing data in order to associate it with other information about you or to identify you.

If expressly requested, such Information may be used by the Public Authority to determine responsibility in the case of crimes against the Site and/or realized through the Site, in compliance with the relevant procedures of the appropriate Authorities. Except for such cases, ELLA & GLO will retain surfing data temporarily in accordance to the applicable legislation.

PERSONALLY IDENTIFIABLE INFORMATION

Personally Identifiable Information is provided voluntarily by you when interacting with the Site functionalities, for example when you subscribe to the Site or to the ELLA & GLO newsletter, purchase products, take part in initiatives through the Site or request information or send communications to ELLA & GLO.

Personally Identifiable Information collected and processed by ELLA & GLO may include but is not limited to: name, gender, place and date of birth, nationality, and identification codes and contact details such as: email address, telephone numbers, billing and delivery addresses. Additionally, we may request additional information as a result of authentication or identity verification checks.

Processing of your data will be limited to common and non-sensitive data provided by you.

PURPOSES OF DATA COLLECTION AND PROCESSING METHODS

ELLA & GLO will process your personal data (Personally Identifiable Information) for the following purposes:

1. Managing subscriptions to the Site, newsletters or mailing lists;
2. Managing the purchase of the products through the Site (which includes all activities related to the sale and after sale activities including but not limited to fraud prevention, delivery of the products, managing return items and customer support);
3. Managing participation of promotions or in other initiatives and events organized through the Site;
4. Tailoring information to fit your personal preferences;
5. Reply and manage your request for information, your questions or communication.

Furthermore, with your voluntary and optional consent, ELLA & GLO may process information for promotional, marketing and profiling purposes or for marketing research or for sending you, through email, sms or mms, any promotional material and information on ELLA & GLO products or for initiatives such as events, exhibitions, fairs or discounts organized by ELLA & GLO or those where ELLA & GLO participates, including the relevant invitations.

You will always have the opportunity to opt out or request that you no longer receive promotional and commercial material or information. With each communication type, it will be explained how to opt out of receiving future promotional materials or information.

ELLA & GLO will only keep your personal data for the time necessary to fulfil the specific purposes for which they were collected.

PERSONAL DATA SUBMISSION

Submission of your personal data is necessary to comply with the applicable legislation and to perform the services and functionalities offered by the Site. Your denial to the provision of personal data required will make it impossible for ELLA & GLO to provide you with the requested services, products or information.

The submission of personal data for marketing, promotional and profiling purposes is optional: denial thereof will have no consequences on the provision of any requested services, products or information being understood that you cannot further participate in initiatives organized by ELLA & GLO or that where ELLA & GLO participates.

PERSONAL DATA SHARING, COMMUNICATION AND DISCLOSURE

Your personal data will be accessible within the ELLA & GLO organization on a need to know basis. Your personal data may be communicated to institutions, authorities, banks, financial institutions to comply with applicable contracts, laws and regulations.

Your personal data may also be communicated to professionals, consultants, associates, companies belonging to the Group Companies, business partners and others to which ELLA & GLO and Group Companies may employ in relation to business performance reporting, professional and technical services and processing purposes herein specified, or to ELLA & GLO subsidiaries, wholesale clients, agents or finders.

These third parties, duly appointed as Data Processors, will be provided only with the information necessary to perform their respective functions and within the purposes herein specified. The updated list of Data Processors is at your disposal from ELLA & GLO free of charge and upon your request.

In addition your personal data may be communicated to third parties in case of mergers, acquisitions, transfer of assets or other extraordinary operations.

Furthermore, your personal data may also be communicated in response to a judicial process or upon requests by competent courts of authorities or to protect and defend the rights and property of ELLA & GLO and the Site.

COOKIES

The Site uses cookies, small files sent to your computer or other access device, which we access when you visit the Site in future.

ELLA & GLO used cookies to make sure the services offered by the Site (such as shopping bag or order history) all functioning well. Cookies are used to measure and analyze how the visitors use the Site in order to continuously improve the Site to make browsing more comfortable.

You can disable cookies or delete cookies already on your device by selecting the appropriate setting on your browser.

Please note that disabling your cookies you may impede some functionalities of the Site or your possibility to interact with the Site.

SECURITY OF PERSONAL DATA

ELLA & GLO is committed to safeguarding the security of your personal data and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.

ELLA & GLO complies with security provisions set forth by the applicable laws and regulations. ELLA & GLO has implemented and regularly updates their security provisions, in particular with regards to the information systems, a variety of technical organizational and physical security measures and procedures to help to protect your personal data.

Moreover information systems and software programs are configured to minimize the use of personal and identification data which are only used if and when necessary for the specific purposes.

Please note that whilst ELLA & GLO maintains appropriate safeguards, it does not control each and every risk related to the use of Internet and therefore warns you of the potential risks involved in the functioning and use of Internet.

THIRD PARTY WEBSITES

The Site might, from time to time, contain links to third parties websites which may have their own privacy policies. Ella & Glo will be not responsible for these websites, the activities and practices that take place on these websites or the relevant associated privacy policies.

This Privacy Policy is provided solely for the Site and the activities carried out by ELLA & GLO and do not extend to other websites. This privacy statement does not describe the information collection and disclosure practices of such third parties. We encourage you to review the privacy policies and statements of such third parties.